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Additional Features

"Get Connected"



Call Return

Allows you to call back the last number that called

  • Press *69
  • You will get the number, time, and date
  • Press 1 to return the call

Not all features are offered in all areas. Contact Customer Service at 800-373-9091 for more information.


Call Forwarding

Allows you to forward incoming calls to a different telephone number within your local calling area

  • Press 72#
  • Listen for the dial tone, dial the number and when the forwarding party answers, your calls are forwarded
  • When you return, press 73#, and the forwarding will be released

Not all features are offered in all areas. Contact Customer Service at 800-373-9091 for more information.


Call Block

Allows you to block up to six (6) unwanted numbers from calling your home

  • Press *60 to block number
  • After the unwanted caller calls, press *60 # 01 and the number will be blocked
  • Press *80 to unblock the number

Not all features are offered in all areas. Contact Customer Service at 800-373-9091 for more information.


3-Way Calling

Allows you to enjoy a conversation with two (2) other people on just one line

  • Dial the first party and when they answer, press the flash button
  • Dial the second party, and when they answer press the flash button and you should be able to talk to both parties

Not all features are offered in all areas. Contact Customer Service at 800-373-9091 for more information.


Inside Wire Maintenance Plan

To protect your telephone service, we added an Inside Wire Maintenance Plan to our many service offerings.

There is no charge to add the maintenance plan at the time of connection and you will be billed a monthly rate for the plan according to your area.

After the service has been connected, there will be a change order fee to add the maintenance plan and you will be billed a monthly rate for the plan according to your area.

With this plan, if you have any type of telephone problems in the future, we will dispatch an experienced professional technician to your home to repair your line.

Inside Wiring Maintenance Plan is available in the following states:

Alabama
Florida
Georgia
Kentucky
Louisiana
Mississippi
North Carolina
South Carolina
Tennessee